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How Covid-19 changed consumer behaviour to buy groceries Online?

  • By sourcekeyfoodadmin
  • May 9, 2024
  • 173 Views

With the latest outbreak of the coronavirus, the majority of the world has been hit by the Covid-19 pandemic. People across the world have adapted to the newfound rules given by the government of different countries. They are compelled to stay at home and not take any unnecessary movement. However, people have to carry on their living and take on nutritious foods to grow immunity. A complete quarantine life is set up as companies have to roll-out on work from home. However, a matter of worry as to how to continue supplying food remains normal. This purpose is served by the online grocery shopping system. With the rising demand for online grocery systems, the various grocery delivery companies have to boost their services. And people adapted to the online purchasing of groceries. When the entire world suffers a setback, the online grocery delivery system is blooming with on-demand grocery requirements.

What is the on-demand online grocery delivery service?

The new ways of living evinced the advancement of technology and how technology played a major role in easing out people’s lifestyle. Prior to the onset of the coronavirus outbreak, people preferred visiting retail grocery stores. However, they were already purchasing books, electronic items, and attires from online ecommerce platforms. But the pandemic has changed consumer attitudes towards online grocery shopping as it has turned out to be the best solution for both customers and the producers.

Online grocery delivery platform provides a good digital market for food ordering and delivery service. The consumers can browse from a wide range of products such as fresh meat, sweets, groceries, vegetables, staples, and many others. Thus, the pandemic has pushed a vast section of people to go online for groceries. It has changed consumer behaviour towards online grocery shopping systems. According to recent studies, it has been seen that men were found online shopping more often as compared to women. On the one hand, when travel and tourism took a break from service, online grocery ordering and delivery service came to the forefront to support the living of the majority of people in different countries including UAE.

Factors affecting the shift in consumer behaviour

The recent outbreak of coronavirus, The mandatory shift happening during the pandemic can entirely change people’s perspective towards online grocery stores. Producers can produce quality products and evince upsurge in production as well as revenue. As more people are quarantined during lockdown and work from home, they are implementing online grocery shopping systems. Therefore, more supermarkets and offline grocery stores are finding ways to get an online grocery business. This is affecting the overall economy of the retail business. More grocery retailers are adopting online grocery ordering and delivery service to ensure the smooth flow of business.

From March 2020, grocery ecommerce started coming to increasing usage as people turned to online grocery purchasing. In addition, our food ordering and delivery service offer a fast-paced ordering platform where consumers can place orders with only a few clicks. They get product details and the price of the grocery items. After selecting the required item, you can add it to cart and place the order immediately. Thus, you can avoid any hassle of travelling to offline grocery stores for collecting products. Individuals can sit at the comfort of their home and place the order through a mobile grocery ordering and delivery app.

As the best online grocery delivery service, it provides a seamless shopping experience to consumers in UAE. Customers acquire category lists of items and products. They can browse and search from a diverse range of grocery items and obtain the fresh products delivered to home. Thus, consumers are flexible in selecting items as per the availability.

Besides, fast-paced and seamless ordering benefit, it also offers efficient delivery of items on time. As one of the top ordering and delivery management systems, it has an effective platform that enables efficient route optimization for delivering items to the delivery location. The delivery service app makes all delivery processes faster and efficient so that consumers receive their selected items at their doorstep.

Owing to the multiple payment processes, consumers find it easier to pay through credit card, debit card, netbanking, and other payment methods. The payment gateways are secure and highly encrypted to avoid any kind of online threats. All these factors are responsible for the increasing usage of the online grocery shopping system. Making the shopping experience better for consumers is the main idea and objective of the online shopping platform.

With increasing online grocery purchase, consumers get exposure to a variety of new types of products online. According to the latest survey, it has been found that the maximum purchase of 4.4 categories of items in 2019 have augmented to 5 categories in 2020. In the offline mode of grocery shopping where people are centred only on the available items, they can now shop a large number of categories of products via online grocery shopping platforms. Statistics also reveal that a huge proportion of online shoppers bought fresh vegetables, meat, dairy products, fresh fruits, and so on.

When the entire UAE people quarantined and stressed out, the online grocery delivery services took a pledge to serve people with grocery and food items. Our food ordering and the delivery platform provides custom quality grocery items and products to consumers. The platform is linked with local grocery retail stores and delivers fresh groceries to your doorstep without any difficulty. As UAE citizen have never compromised on food and comfort at the same time, we aimed at delivering them happiness at their own place.